When the outcome to a challenging job is as positive and high quality as this one it renders all the trials and tribulations totally insignificant. The client in Southbourne and his wife had a hand in every detail of this job, no matter how little that detail was.
When Image Driveways and Landscaping quoted on the job, the clients called us in to let us know that they had received a quote that was significantly less. As we pride ourselves with our ability to balance cost and quality, in discussion we found out that competition had competed a job for our clients parents a few years before and they were reasonably happy to go with the business on those grounds alone.
Image Driveways and Landscaping pride ourselves on answering all our clients questions and offered to go around to inspect the job that was completed at their parents house to make sure that they were making the most informed and ultimately the correct decision. After the site visit it was clear that the job had been completed on a tight budget and that it lacked finesse in a number of areas. After pointing these areas out to the client Image Driveways and Landscaping were promptly given the job! And we were asked not to tell their parents about the lack of finesse that was clearly on display at their home in Southbourne.
Our clients had very set ideas as to the brick they required, and Image Driveways and Landscaping persevered and had to have a special order on the high quality bricks which, due to circumstances out of our control, took an additional three weeks to arrive. Being a month behind schedule the weather then decided to make it as difficult for us as possible to complete the job, but we persevered still! The client then added LED lighting on the drive and we had to re-do some bricks already laid to accommodate the late design change, and yep, we persevered and got the lighting installed.
When all is said and done, the quality of the transformation on the property in Southbourne was almost unbelievable. When we looked at all the obstacles that stood in our way, it was almost unbelievable that the job got done in the first place! But that is the level of service and attention to detail that has helped Image Driveways and Landscaping establish themselves as the leading driveway and patio specialist in Dorset and Hampshire.